Managing decentralized shipping operations in a global company can be challenging. Converting those operations into an efficient profit center may sound impossible, but a Bay Area company aims to do just that.

Since 2000 Direct-Recovery has helped companies manage their global freight spend through a SaaS Transportation Spend Management tool that marries a parcel or freight audit with a robust management and reporting interface. Simply stated, they recover excess shipping costs, accept a portion of the shipping credits they secure as their service fee, and drive those funds into the development of a robust SaaS shipping module. Believing that good service is the securest service contract, Direct-Recovery delivers the parcel audit on a satisfaction basis in an industry known for multi-year contracts.

International companies overspend on freight because marrying multiple carriers, modes and currencies across international borders is complex. Shippers need a centralized data stream where they can evaluate performance and cost of many carriers from a single vantage point available anywhere. They need to know that every shipment is tracked for on time delivery and accurate billing, and they need access to a consolidated shipping history to discover operational savings.

“The Tool”, as it’s ominously referred to at Direct-Recovery, is a SaaS delivered software that aims to meet these needs. Developed over a dozen plus years of customer interaction and custom solution, the Tool delivers both hard and soft cost savings for parcel and ltl shippers worldwide. Hard cost savings are credits for service and billing errors that are applied directly to the carrier invoice. Soft cost savings are operational changes companies make with the information Direct-Recovery provides. Apply the potential hard and soft cost savings, and you’ll see very tangible savings across your operation. How great? The company offers a no-obligation 30-day trial to answer that question.

Their service fee is just a portion of the hard-cost savings delivered. Refunds from FedEx, UPS, DHL, for late shipments and billing errors await most shippers, who typically overpay to economize manpower. But that’s an inefficiency luxury that ended with the old economy. Now that same overspend can be redeemed and leveraged into additional savings through a gain-share parcel audit. Implementation is simple, the gains significant. It just makes sense.