Porsche v. Chevette – how good is your freight audit?

In business school we learned to focus on the core competency  and outsource the rest. Or, at the very least, outsource that which you’d prefer someone else do.

In the overall scheme of ‘core competencies’, freight auditing ranks dead last for most companies.

On the scale of necessary but painful experiences, parcel auditing ranks in the top 5. So… why not outsource it? Continue reading

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On Imams and Chicken Runs

The theme for this tradeshow season is – “Shippers, are you leaving money on the table?”

To drive the point home, we heap world banknotes on a table until they’re strewn over the floor. The attraction is simple – money. Continue reading

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Kiva Loans that Change Lives

What do Direct-Recovery and Kiva loans have in common?
They’re both about recovery. Recovery of wasted shipping dollars. Recovery of dignity and economic empowerment.
Ok. That’s a stretch.
They’re both about Africa. Direct-Recovery has offices in Cape Town, with Rhodesian (Zimbabwean) staff. Kiva offers empowerment loans to many in Africa.
That’s a stretch too.
How about this. We’re both about creating a more level playing field and bringing justice in a world where the haves keep having, and the others often lose out. Continue reading
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Discovering Hard and Soft Cost Savings in your Carrier Invoice

There’s a hidden profit source in many companies. Hidden, perhaps, perhaps because the source is rather unlikely – freight bills. Tariffs of major ltl and parcel carriers such as UPS, FedEx, DHL and TNT, promise on time delivery and accurate billing. When carriers fall short of their service commitment, it’s left to the customer to discover the failure and claim a refund for the overcharge. The overcharge may range from a few pennies to the full value of the shipment, but it’s hard to detect and harder to claim. Sound like a hassle? It is. That’s why most companies ‘choose’ to overpay their FedEx and UPS bills. Continue reading

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Reclaim your FedEx bill with a Shipping Audit

In business school we learn to focus on the core competency and outsource the rest. Or, at the very least, outsource the painful or mundane, which you’d prefer someone else do. In the overall scheme of things, a parcel audit ranks dead last on all accounts, yet it is as essential to shippers as a good manifest system. Surprisingly, for many companies that ship with FedEx, UPS, or DHL, the parcel audit isn’t even on the radar screen. That’s a problem. Continue reading

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UPS Credits and Grade Inflation

Save up to 78% with a UPS audit!!
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FedEx Claims Roulette

True confession:  There’s an intriguing, speculative side to the world of freight auditing, because we never know what we’ll find. Though admittedly somewhere short of ‘Casino Royale’, it can be intriguing to dig into a client’s history to find they’ve spent too much for too little, and the net result surprises us all. Continue reading

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UPS Business Intelligence

There’s a unique business model changing the world of business intelligence. You’ve heard of the ‘freemium’ model – give away the basic service, charge for the premium? The new model is to offer the premium service, and pay the user. Confused? Read on. Continue reading

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SaaS Shipping Software

Managing decentralized shipping operations in a global company can be challenging. Converting those operations into an efficient profit center may sound impossible, but a Bay Area company aims to do just that. Continue reading

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