There’s a hidden profit source in many companies. Hidden, perhaps, perhaps because the source is rather unlikely – freight bills. Tariffs of major ltl and parcel carriers such as UPS, FedEx, DHL and TNT, promise on time delivery and accurate billing. When carriers fall short of their service commitment, it’s left to the customer to discover the failure and claim a refund for the overcharge. The overcharge may range from a few pennies to the full value of the shipment, but it’s hard to detect and harder to claim. Sound like a hassle? It is. That’s why most companies ‘choose’ to overpay their FedEx and UPS bills.
Now there’s an alternative to either overpaying, or spending nights ferreting out errant charges. In fact, there’s a company that specializes in recovering that lost profit, and that’s all they’ve done for the past 12 years. The company is Direct-Recovery. Their niche is so narrow you’ve likely never heard of them, but you’d know many of the names they serve.
They identify and recover excess shipping costs for international companies shipping with virtually any major parcel carrier. They’ve taken what was once a specialized service reserved for larger companies, scaled the technology, and now deliver the same service to any entity with a UPS, FedEx, or DHL bill over $50,000 per year. Their fee is a portion of the FedEx or UPS refunds they generate, so the service is pure profit.
But the real secret is the ‘soft cost recoveries’ that are thrown in as freebies. Customers are given access to an invaluable SaaS Business Intelligence system that helps identify business inefficiencies and profit opportunities. Example? Have you tried to compare FedEx and UPS rates as applied to your shipping characteristics? Simplify the task by re-rating 12 months of UPS history with that FedEx rate proposal you’re evaluating. Wondering where to plant a new distribution center? Rerate your DHL shipping history from the new zipcode to narrow in on the best location.
Their SaaS interface is a response to 12 years of customer inquiries, and too much to review here, so I’ll leave you with this: If you’re looking for hidden cost savings, look no further than that weekly check going out to your parcel carrier. Run Direct-Recovery’s 30-day trial to see what surprise refund may await you.