If you ship with FedEx or UPS, at some point you will be approached with an offer to waive your right to claim refunds for service failures. The actual wording may be something like this:
We can answer that. Part of our 30 day trial is a shipping analysis in which we identify exactly what you’re missing out on. That will show you if the net winner is you, or the carrier.
In our experience, FedEx and UPS benefit more. Run a 30 day trial and discover the truth Chances are quite good that the net savings of our parcel audit will greatly exceed the pittance offered in exchange for your refund rights.
Drop the GSR waiver at your next contract renewal and audit through Direct-Recovery.