On Parcel Audits and Bureaucratic Overreach

In my last post I whined about the pathetic lack of national interest in all things parcel audit. Tragically, ‘Parcel audit’ ranks just above ‘crustacean ACL repair’, googled only by that narrow audience of supply chain professionals who eat, sleep, and breathe efficient logistics. As one such supply chain professional, I see most things in read more…

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Loss and Damage Claims

Holiday season gets a bit crazy on the shipping front. With that seasonal volume bump, there’s also a bump in lost and damaged packages. It’s a pain for the customer, the shipper and, face it, the carrier as well. What to do about it? Processing loss and damage claims is a hassle. Doing it well read more…

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