The question is reasonable and inevitable – “How much can I save with your shipping cost recovery services?”
The answer may seem elusive coming from industry professionals, but it’s simply true – “Don’t know”. Yes, we have historical comparisons from ‘similar’ shippers, and estimates by carrier, but until we have the live data in the system, hard estimates are speculative at best. If we overshoot, we pull a bait-and-switch. If we undershoot, we lose the sale.
The simple truth is, we have some customers whose carrier operations and internal logistics are so tight, we scarcely recover anything. For them, and obviously for us, it’s hardly worthwhile. We stay on it because every once in a while something pops. We’ll run dry for 11 months, then recover 20 % of an invoice. Go figure. We’re still in business today because, well, ‘stuff happens’.
Here’s another truth. We ran a 17.6% average gsr recovery rate over 2 years for a good sized client shipping with a regional carrier. True, audited result. But put that on the brag-board and we become snake-oil salesmen. Continue reading →
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