About Direct Recovery

Direct-Recovery was founded in 2000 to target a market of shippers underserved by third party logistics firms. We developed a scalable platform to deliver enterprise level parcel audit services to large, decentralized shippers. We then packaged the same technology in a solution to serve smaller companies. “Smaller” back then meant companies with less than $500,000 per year in total FedEx or UPS spend.

Today we serve a breadth of customers from small catalogs to Fortune 1000 corporations. We focus on reducing shipping costs through our parcel audit, contract optimization, reporting, insurance, and parcel claims management. For larger customers we offer a full service multi-mode transportation spend management solution together with best-of-breed industry partners. For smaller customers we offer the best and most cost effective parcel auditing solution on the market. For all customers we offer simplicity, efficiency and savings.

Since 2000, eroding margins have driven the parcel audit industry to offer cost reduction services at a per-transaction fee or monthly subscription basis. While we make these billing options available, we have also boosted efficiencies and reduced costs to guarantee a net value to our customers. We continue to operate primarily on a gain-share model with satisfaction based contract terms for maximum customer retention. With free setup, and contingency billing, our benefits directly improve the bottom line. It's what KPMG calls a no-brainer, no-risk value proposition.

Serving the Fortune 1000, yet accessible to the small and medium sized enterprise

Offices in Colorado Springs, San Francisco, and Cape Town.

Case Studies

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Customers Include

Bosch Boston Proper
Equity One Northern
Honeybaked Banco Popular
Prudential Softmart
ViewSonic Xantrex
Colgate-Palmolive Volvo